Sentry
|
|
 |
|
| Sentry is a comprehensive and scalable monitoring solution that enables multichannel service providers to deliver services with optimum quality and to reduce operational expenditures. Sentry identifies anomalies in the network at the IP, MPEG and content layers, identifying hundreds of issues that represent the bulk of trouble calls from subscribers including:
Sentry performs deep inspection of every packet across hundreds of channels in real time. This ability far surpasses that of traditional monitoring probes and provides detailed reports which enable quick detection and resolution of issues. Sentry also provides visibility into other video and audio quality metrics including:
Sentry’s multi-threshold-based alerting capability enables an extremely flexible and exact alert configuration. Users may set alerts based on specific thresholds such as issue frequency, issue persistency, minimums and maximums and deviations from the average or normal state. This capability, combined with detailed root-cause troubleshooting information appended in the actual alert, allows engineers to resolve problems quickly and often before subscribers experience any quality deterioration or outages. Detection and alerting of an issue is only part of the monitoring function. Analysis tools coupled with historical data gives multichannel service providers the ability to resolve complex and intermittent problems quickly. Sentry utilizes rich historical data on every service to generate effective web-based reports used for troubleshooting, operational trending and analysis. Sentry’s web-based historical reporting capability and graphical interfaces have been proven to be an essential tool for root cause analysis, performance auditing and operational trending for both engineers and management. |
